General Conditions

General Terms and Conditions for Seminars, Trainings and Workshops

1. General, data protection

With the written seminar registration, the seminar participant bindingly accepts the following General Terms and Conditions of Haake Revenue4U – Revenue Management Services, Inh. Birgit Haake (hereinafter: Contractor).
The data of the seminar participant will be collected, processed, stored on data carriers and used for internal purposes in compliance with the DSGVO. The seminar participant consents to the collection, electronic processing, storage and use of his/her data. The seminar participant has the right to revoke his/her consent at any time. In this case, the seminar participant’s data will be deleted immediately by the contractor.

2. Seminar registration

Registrations for seminars must be made in writing (by post, e-mail, via XING Events, Ticketing) and only become legally effective when they are confirmed by the contractor in writing (by post, e-mail, via XING Events, Ticketing).

With the written confirmation, the seminar participant will receive an invoice which is to be paid immediately without deduction. Only payments received by the Contractor in good time before the start of the seminar shall entitle the participant to take part in the seminar.

If the number of participants in seminars is limited, registrations will be considered in the order in which they are received by the contractor.

Seminars are generally only held with a minimum number of 8 participants.

3. Withdrawal/ Cancellation/ Rebooking

If a seminar participant wishes to withdraw from or cancel the contract, this must be done in writing (by post, e-mail). Cancellation up to 4 weeks before the start of the seminar is free of charge. Cancellations within 4 weeks before the start of the seminar are subject to the following processing fees:

  • 4 to 2 weeks before the start of the seminar: 20% of the seminar fee (plus VAT).
  • within 2 weeks before the start of the seminar: 50% of the seminar fee (plus VAT).


If a seminar participant fails to appear at the seminar without prior cancellation, the full seminar fee (plus VAT) shall be payable by the participant.

The above regulations do not apply if the cancelling seminar participant rebooks the seminar.

4. Cancellation of seminars, liability of the contractor

a) The contractor reserves the right to cancel or postpone the seminar if the minimum number of participants is not reached. In this case, the seminar participant will be notified by the contractor in writing (by post, e-mail) at least 14 days before the planned start of the seminar. The seminar fee will be refunded if the seminar is cancelled.

If a seminar is cancelled due to illness of the contractor, force majeure or other unforeseeable events, the seminar participant has no claim to the seminar being held.

In the event of cancellation or rebooking of the seminar, travel and/or accommodation costs as well as other direct damages and costs associated with this (e.g. loss of earnings, loss of profit) shall not be reimbursed by the contractor.

b) The contractor shall only be liable for damages in the event of intent or gross negligence. However, this limitation of liability shall not apply in the event of injury to life, body or health.

5. Warranty

The contractor shall conduct the seminars with the greatest possible care and by contributing his experience and his entire know-how. The materials and documents handed out in the course of the seminar are prepared according to the latest knowledge. However, the contractor does not guarantee the correctness and completeness of the seminar content and the documents.

6. Copyright and rights of use

The seminar content remains the intellectual property of the contractor. The contractor also retains all rights of use under copyright law to the materials, documents and data handed over. The seminar participant may therefore neither copy, reprint or translate the materials, documents, data or parts thereof handed over to him/her nor hand them over to third parties, as this constitutes a copyright infringement which will be prosecuted by the contractor.

7. Place of performance, place of jurisdiction and severability clause

The place of performance is the registered office of the contractor. In business transactions with merchants, legal entities under public law or special funds under public law, the place of jurisdiction for legal actions shall be the registered office of the contractor.

The law of the Federal Republic of Germany shall apply.

Should one or more of the above provisions be or become invalid, the validity of the remaining provisions shall not be affected. In place of the invalid provision, it shall be deemed agreed what most closely corresponds to the meaning and purpose of the invalid provision in a legally permissible manner.